Genzo Privacy Policy

1. What's stored locally

Your expenses, income, budgets, goals, trades, alarms, tasks, habits, notes, shopping lists, reminders, sleep logs and important dates are stored only in a local, per-account database on your device — they are never uploaded anywhere unless you explicitly turn on Google Drive backup.

2. What's stored with our backend

Your account identity — your email address (from Google Sign-In or email + password) or, if you sign in with WhatsApp, your mobile number — plus your display name, app preferences, and — if you set up Family — your family's shared goals, tasks, shopping list and shared bills are stored in the GENZO database so every family member sees the same live data. Passwords are handled by Firebase Authentication; GENZO never sees or stores them.

3. Third-party services

GENZO uses Google Sign-In for authentication, the GENZO database for account and family data, and — only if you connect them — Google Calendar (to show your events) and Google Drive (to back up your local database). If you sign in with WhatsApp, your mobile number and a one-time code are sent through Meta's WhatsApp Business Platform solely to deliver that code. SMS auto-detect reads transaction SMS on-device only; message content is never sent off your device.

3a. Health data

If you connect Health Connect, GENZO reads (read-only) the data types its features use — steps, distance, exercise sessions, heart rate and sleep — and stores it only on your device. It is never sold or used for advertising, and you can disconnect at any time.

3b. Photos and documents

You can attach a photo or file (for example a prescription) to a record using the camera or file picker. It is saved on your device and is uploaded only to your own Google Drive if you link Drive. It is never sent to GENZO.

4. Your controls

You can review and delete Google Drive backups, disconnect Google Calendar, turn off SMS auto-detect, export all your local data as a file, or permanently delete your account and all local data — all from Settings.

4a. How to delete your account and data

In the GENZO app, open Settings, then Delete account, and confirm. This permanently deletes your account and the data on your device, along with your account and family-sharing records stored in the GENZO database. Backups you made in your own Google Drive stay in your Drive until you delete them there (Settings, then Backup & restore, lets you remove them). If you can no longer open the app, contact us through the support details in the app or on xellara.com and we will delete your account for you.

5. Data retention

Local data stays on your device until you delete it or delete your account. GENZO database data (account and family sharing) is deleted when you delete your account.

6. Contact

Privacy questions can be sent via Settings > Contact support.